Retail Team Leader
Overview
Job Type: Part-time
Salary: £12.75/hr
We are looking for a dynamic, customer focused Retail Team Leader with relevant experience in a fast moving retail environment or visitor attraction.
Camera Obscura & World of Illusions is a VisitScotland 5-Star rated visitor attraction consisting of Camera Obscura presentations, Rooftop Terrace, exhibitions, reception area and shop. We are proud to be accredited as a Living Wage Employer. The real Living Wage is the only UK wage rate calculated according to the costs of living.
The Retail Team Leader will have a hands-on role on the shop floor and in the stockrooms, ensuring the highest possible standards are maintained with effective organisation, support and delegation, while working directly with Retail Assistants. The Retail Team leader will prepare daily rotas in the absence of the Retail Supervisors, and will ensure daily tasks are assigned promptly and efficiently, and that they are completed correctly. The Retail Team Leader will work with Retail Supervisors and the Retail Manager in ensuring all resources are used correctly and that the shop is running profitably.
Role Details
- Someone who has excellent leadership skills.
- Someone who is outgoing, smart, reliable and flexible.
- A friendly and helpful personality, with the ability to provide exceptional customer care.
- Excellent communication skills including clarity of spoken English.
- Experience in a retail or tourism environment. (Essential)
- Five star customer service skills.
- Good local knowledge of Edinburgh.
- An ability to work well as part of a team.
- Availability to work at weekends and over public holidays.
- Applicant will be required to work over the Christmas period, including Boxing Day.
- Retail sales: 3 years (required)
- Work Location: In person
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Sick pay
- Weekend availability
How to Apply
- Please note start and dates of your availability and any commitments (e.g. holidays)
- Introduce yourself! Please tell us a little about your personal interests and hobbies that are relevant to this role.
- Why would you like to work at Camera Obscura & World of Illusions?
- Is there any other information which you think will be useful to know when we consider your application?
- Please note: Successful candidates will be expected to work over the Christmas period, including Boxing Day (26th December). Are you available to work over the Christmas period?
- Do you have any skills/qualifications which may be relevant to working as a Retail Team Leader at Camera Obscura & World of Illusions?