Open every day 9.30-19.00. Allow two hours, though you can stay for as long as you like (and many do!) .
Unusually for an attraction, your ticket is valid all day! If you want to nip out for lunch or coffee, or visit in the morning, then come back later on, simply get your hand stamped and you can come and go as you please. This is very popular with our visitors!
If you arrive late and don't have time to see everything, we give you a free pass to come back the next day.
We guarantee your visit - if you feel it is not up to your expectations we will refund your admission ticket - no quibbles! 99% of visitor feedback is glowing, but if you feel differently we want to know why so that we can do something about it.
We also guarantee to be open during our published hours, whatever the weather, every day (except December 25th) The attraction is fantastic fun for all ages, all weathers, so come and enjoy!
Lastly we guarantee that we are here for you, 100%. We want you to have an excellent time with us, every second you are with us, and we will do everything we can for this to happen.